Frequently Asked Questions

Q: My order status still says pending.

A: This is the websites default. As long as you have received an order confirmation email then we have received your order and you have nothing to worry about.


Q: How long will my order take to arrive?

A: We are currently working to a 21 working day turn around to dispatch. We understand this is a long wait however please remember we are volunteers doing this in our spare time along side our day jobs.


Q: I need a canvas quickly for a birthday.  Can you help?

A: Yes we will do our best! Please give us a call on 01522 306114 BEFORE ordering.